HUMAN-CENTERED DESIGN & USER EXPERIENCE DESIGN
Design for people first
Enquizit will work to empathize deeply with users and innovate the right solutions by adapting and using IDEO and Luma Institute’s HCD and Design Thinking methods and techniques to design approaches to meeting user needs in the most impactful and human-centric manner possible. As methods evolve in response to new and complex challenges, our team will help customers in designing solutions to fit people first. The ongoing iterations will dictate the measures required to develop a strategy for users and some best practices adopted by leaders in innovation. Enquizit will follow proven strategies to ensure that our HCD efforts are having maximum impact across the wider business.
Human-Centered Design (HCD) offers several human-centered methods and techniques that ensure ongoing user input. Though no two projects are alike, we draw from the same initial and proven kit of HCD methods for each of them. A package of 60+ methods in the process offer a comprehensive set of exercises and activities that will help Enquizit design our HCD approach. We will use some of these methods twice or thrice and skip some as we work through our customer’s needs and challenges.
Our HCD Methods
"The reason we share our HCD methods is because it’s not about the methods themselves, but the people using them. Our secret sauce to making HCD success within the organization and on projects is the passion that is within our HCD designers, UX designers, UX researchers, UI designers, and HCD workshop facilitators.
Designers use these HCD methods in our projects as a path to continuous innovation and most importantly placing users squarely at the center of our work:"
Discovery Research & Methods
Primary research
Ethnographic research
Participatory research
Evaluative research
Secondary research
User and stakeholder interviews
Iterative usability studies
User surveys
Focus groups
User personas
Journey maps
Heuristic evaluation
Stakeholder mapping
Feedback from users, experts, and subject matter experts
Comparative experiments
Participant observation
Fly-on-the walls
Contextual inquiries
Card sorting
Peers observing peers
Defining the audience
Immersion
Measuring and evaluating data
Ideation Methods
Ideation workshops
Co-creation design workshops
Importance vs. difficulty matrix
And more
Prototyping Methods
Wireframes
Mockups
Rough-and-ready prototyping
Interactive prototypes
Simulation and modeling
Iterate & Validation Methods
Usability testing
Usability studies
Metric testing
Focus groups
Feedback from experts
Participant observation
Simulation and modeling
Our HCD Process
In the Inspiration Phase, Enquizit will create a research plan and execute the plan. We will build deep empathy with users and stakeholders, and other relevant user groups and turn what we have learned through the Inspiration Phase into the right solution for end users.
By remaining focused on the people we are designing for, asking the right questions and co-creating, we will achieve our goals to better the user experience of end-users. After understanding users and their needs, Enquizit will follow its Human-Centered Design and Design Thinking Process and use an Agile development approach to deliver the modernization for users.
In the Ideation Phase, Enquizit will enable users to iterate on the need findings through the process of creative brainstorming and ideation to come up with a prototype that will support users through HCD ideation and design workshops, co-creation sessions, and collaborative design workshops.
In the Implementation Phase, Enquizit will choose the right activities and methods conducive to implementing the prototype, while continuing to test, solicit feedback, and ensure that risk is a main concern for these organizations.
However, design thinking’s focus on identifying problems and testing solutions allows for problem-solving in the middle of production. As a result, this saves time and reduces risk at the end of production.
Enquizit will continually iterate, evaluate, and test to bring continuous improvement for users by using some of our HCD methods that are driven by our passion to empower good.
Our Past Performance
Let’s see how we can empower your organization
to make a difference.
