Demystifying Artificial Intelligence: 3 Use Cases for the Public Sector and Higher Education

The artificial intelligence (AI) revolution is upon us. In November 2022, an application named Chat GPT launched and quickly accumulated some 100 million users. In just a few short months, a vision of a generative AI capable of answering queries, drafting content, and even passing bar exams captured the imagination of the world. In short order, the field became crowded with applications such as Auto-GPT, Bard, Bing, Chatsonic, Copy, Claude, Hix, Jasper, Perplexity, and YouChat.

Groundbreaking as this wave of chatbot technology is, there is so much more to AI than drafting cover letters and helping with homework. For public sector agencies and higher education institutions in particular, AI is a game-changer, streamlining processes, energizing customers, and freeing up staff members to perform more valuable activities. In this e-book, we offer three ways the public and educational sectors can leverage AI to transform their agencies.

 
 

ResourcesHanna Oh