Using AI To Close the Gaps in State and Local Government Services

In the digital age, government agencies are not meeting citizens' expectations regarding service delivery. Despite a 2.2% increase in citizen satisfaction with government services in 2024, the federal government earns a low grade of only 69.7 out of 100—and state and local governments lag even further behind. With 75% of respondents in a 2024 BCG survey expecting government services to match those of private companies like Apple, Google, and Uber, the bar is set very high.

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BlogsHanna Oh
AI for State and Local Government: A Three-Part Guide To Getting Started

In the digital age, taxpayers have high expectations for government services. According to a recent BCG worldwide survey, 75% of respondents said they expect government services to be on par with the best private sector institutions, including global digital leaders such as Apple, Google, and Uber. A substantial majority also expressed their eagerness for the government to offer more personalized and proactive services.

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ResourcesHanna Oh
Local Health Departments and the Cloud: Making the CDC’s National Electronic Disease Surveillance System Your “First Step” to the Cloud

As we transition into the post-pandemic era, health and human services (HHS) organizations continue to drive cloud adoption at the state level, with the majority of departments applying cloud computing to their operations and service delivery. At the local level, however, cloud adoption remains far less prevalent. As of 2023, more than two-thirds of local governments were still approaching the delivery of digital government services in an ad-hoc manner, and 27% had yet to make plans for a more organized approach.

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ResourcesHanna Oh
Local Government and the Cloud: What’s Stopping Agencies From Making the Leap?

Across the United States, government agencies are increasingly moving to the cloud to benefit from cost savings, free themselves from maintaining expensive on-premises hardware, and gain the ability to scale infrastructure needs up and down. At the state level, the majority of health and human services departments have now moved their operations to the cloud. However, local governments lag far behind their state peers, with two-thirds still approaching digital services in an ad hoc manner.

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BlogsHanna Oh
A SkyMap Cloud Migration: Charting a Course for a Successful Migration (and Beyond)

There are many technology tools that help organizations migrate applications to the cloud, but those solutions solve only for the technology, not the process. Enquizit’s SkyMap offers something different. As a process definition and enforcement tool, it both defines and enforces the migration process—helping Enquizit’s team of experts map out a customer’s migration with maximum efficiency and ensuring the customer is optimized in the cloud from their very first move.

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ResourcesHanna Oh
Enquizit’s SkyMap: Managing the Migration Process

Business challenges become much more manageable after migrating your applications to the cloud. However, there is more to a cloud migration than the technology itself. It is a process involving many teams and departments that takes place over weeks, months, and sometimes even years. When you’re ready to migrate, you will need a tool that oversees both the technology and the process.

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BlogsHanna Oh
The “Strangler Fig” Approach: How To Reduce Risk While Modernizing Your Legacy App

With cloud-based computing now over a decade old, many organizations already have experience building cloud-native apps or performing “lift-and-shifts” of legacy platforms into the cloud. But not all legacy apps offer an easy transition. What about those legacy apps that are more complicated or are running on outdated code? Faced with daunting migrations, many companies opt to ignore (or navigate around) recurring issues tied to those apps.

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BlogsHanna Oh
Are Your Legacy Apps Holding You Back? A 5-Step Guide to Incremental App Modernization

With cloud-based computing now over a decade old, many organizations already have experience building cloud-native apps or performing “lift-and-shifts” of legacy platforms into the cloud. But not all legacy apps offer an easy transition. What about those legacy apps that are more complicated or are running on outdated code? Faced with daunting migrations, many companies opt to ignore (or navigate around) recurring issues tied to those apps.

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ResourcesHanna Oh
Enquizit’s Merger With CDW Means End-to-End IT Performance for Customers

For more than 40 years, customers have trusted CDW to deliver exceptional hardware, maintenance, and technology services. Following our merger with CDW, Enquizit’s clients will now be able to tap into deeper resources, including R&D innovation labs and hybrid cloud solutions. Meanwhile, CDW’s customers can now leverage Enquizit’s long history of helping clients solve problems via the cloud.

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BlogsHanna Oh